We ensure a quality journey with clients
Our staff have responsibility for all our customer insurance needs. They handle every inquiry for our customers at a personal level. We are your Personal Insurance Consultant
This enables our clients to have one central point on all their inquiries in relation to the services we offer. We always make sure that we explain to your satisfaction the product you buy through us and more particularly the claim process.
We believe in building long lasting relationships and therefore we keep our clients as long as they need insurance services.
We have natured long-term relations with many clients and organizations that do not hesitate to recommend clients to us. We treasure these referrals and this is the way we have come up and we intend to grow our business along these lines.
Our market has over 42 Insurance companies and for most clients individual or corporate they have very little knowledge of the insurance business leave alone about their existence.
Our role therefore becomes handy in the selection of Insurers by, matching their qualities to your needs in terms of technical complexity, financial stability claims service etc.
Risk Management Capacity
In order to serve our clients better, we arrange for risk surveys with the aim of advising our clients on the best way to managing and improving big risks.
This is done in conjunction with insurance companies who have insured the risk. In addition, we advise our clients on the existing insurance programs by reviewing and/or remodeling with the ultimate aim of minimizing the risk. Risk Management involves the exertion of some form of analysis and control of a hazard and the likelihood of that hazard happening.
Risks management has basic components and these are:- Risk identification, Risk evaluation, Risk prevention & control and Risk financing
The Insurance policy is a promise that the policyholder will be indemnified for losses resulting from a specified event. It is our duty therefore to ensure that this promise is kept
Once we have received a claim notification the first action is to confirm from our records that the loss falls under a policy arranged with us. We there after confirmation give immediate notification to the Insurer and advise you on what is required to have the claim paid expenditiously In the claim negotiations it is our duty as your consultant to ensure that the insured is treated fairly so that you receive a true indemnity in accordance with the terms of the policy.
We must therefore monitor closely, and guide the progress of the claim towards a settlement, which is fair and acceptable to our client and the insurers.
Lets hear from you
We will provide information and data to you regarding all your Insurance related concerns[mc4wp_form]